Website Project Questionnaire

Please complete the form below to help us understand your business, goals, and design preferences. This information allows us to plan and build your website accurately and efficiently.

Contact Person Details

Name & Surname

Cell

Email Address

Domain Registration & Other details

Visit https://www.domains.co.za/ and check availability of your desired domain name, when you find its available come and add it here.

Domain Name

Email Addresses Needed

External email address for domain and hosting access

Business Basics

What makes you different from competitors?

Business name (as it must appear on the site)

Target Market

Main service areas (cities/regions) + do you serve nationwide?

Goals

What’s the #1 goal of the website? (leads / calls / bookings / online sales / info)

What actions must visitors take? (call, WhatsApp, form, book, buy)

Pages & Content

Other Pages or More info

Do you have existing text or must we write everythingI have existing TextYou need to write for me

Existing Content

Any content you absolutely want included or avoided?YesNo

Content you absolutely want included or avoided

Branding & Style

Do you have a logo?YesNo

Upload Logo

Do you want:...to provide a description / Guideline on the logo...us to just design one based on the company, colors etc.

Logo Description

Do you have Brand colors and fontsYesNo, Choose for me

Brand Colors & Fonts

Should we create one for you?YesNo, I will provide one later

Three websites you like and what you like about them

Images & Media

Do you have photos or videosYesNo

Upload Photos or Videos

Required Features

Other Forms Details

Social Media DetailsSocial Media Details: Facebook, Twitter, LinkedIn, Instagram

Goals

Do you require editing access to the website?YesNo

Website is based on the Divi Theme, does the user require training for editing?YesNo, Will figure it out self or Already familiar with the platform

Editor Details

LEGAL AND COMPLIANCE

By law each website should contain the following:
Popia Policy
Privacy Policy
Terms and Conditions

POPIA + Privacy Policy (inputs)

Business legal name + trading name: ___ / ___
Privacy contact (email) + phone: ___ / ___
Physical address (if applicable): ___
Do you collect any of these? (tick) Name / Email / Phone / Address / ID number / Payment info / Location / Other: ___
Where do leads come from? Website forms / WhatsApp / Phone calls / Email / Facebook/IG ads / Other: ___
Purpose for collecting info: Quotes / Bookings / Support / Marketing / Account creation / Other: ___
Marketing: Do you send promos/newsletters? Yes/No. If yes: Email/SMS/WhatsApp. Opt-out method: ___
Third parties you share data with: Hosting provider / Email provider / CRM / Payment gateway / Couriers / Other: ___
Data storage location: South Africa / EU / USA / Not sure (hosting/CRM): ___
How long do you keep customer data? ___ months/years (or “until request”): ___
How do customers request access/deletion? Email to ___ / Form link ___
Security measures (basic): Strong passwords / 2FA / Limited staff access / Encrypted backups / Other: ___
Age restriction: Do you target children under 18? Yes/No.

Popia & Privacy Policy

Terms & Conditions (website use / service terms):

What do you sell/offer? (1 line description): ___
Service area / delivery area: ___
Pricing disclaimer: Prices fixed / "from" pricing / subject to change? ___
Quotes: Valid for ___ days; deposit required? Yes/No (%): ___
Payment methods: EFT / Card / Payfast / Ozow / Cash / Other: ___
Refund/returns policy: Do you offer refunds? Conditions/timeframes: ___
Cancellations: Cancellation window + fees (if any): ___
Turnaround times: Typical lead time: ___
Warranty/guarantees (if any): ___
Liability disclaimer: Any industry-specific limits? (e.g., "no consequential loss"): ___
Intellectual property: Can visitors reuse images/text? Usually "no" — confirm: ___
Dispute resolution: Email first, then arbitration/court? Preferred city/province: ___
Governing law: South Africa (confirm): Yes/No.

Terms & Conditions

Domain registrant details: Registered company details, Director person ID, registration number, Billing address, physical address